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Did you know many support requests can be resolved in minutes?

Unfortunately, computer systems are machines, and like anything else in life, things can and do happen.  Here are several tips that may get you up and running immediately.

Try Rebooting Your Computer

Check our systems status page.

Login problem? Check your CAPS Lock key

Check your Internet connection.

Log off, and then back on Citrix

Give us a call.  We're here to help

Need immediate assistance?

Call us right away, we're always ready to help our valued customers.

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800.340.5780

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Address: 4800 Spring Park Road, STE 16, Jacksonville, FL  32207

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Call Us: 1.800.340.5780

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Our Data Center Internet Carriers

Cloudstar does our very best to provide 100% carrier redundancy.  Unfortunately, the Internet can slow down in areas we cannot control.  Ask us to perform an Internet diagnostic to pinpoint problems.

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